Testimonials

"We’ve had the pleasure of working with Marc and Emma over many years as they helped us embed and enhance our ERP and MRP systems across the IHC business.

From day one, they delivered value – not just by refining the systems, but by taking time to understand our wider business needs. Their personable and adaptable approach helped them build trust with the team and bridge the often-difficult gap between technical systems and end users.

Marc and Emma’s process-driven mindset and practical problem-solving fixed issues others had overlooked. They didn’t just implement a system – they made it work for us and introduced us to other skilled professionals who helped move our business forward.

In short, they are ERP and MRP experts who truly understood our business, worked collaboratively with our team and always focused on delivering real results. We wish them every success in their new venture – they’ll be a huge asset to any business looking to get the most from their ERP systems."

"Emma expertly guided the re-implementation of our MRP system, helping us streamline processes and uncover productivity opportunities across departments. She took the time to understand our business in depth and was a great sounding board throughout the process. I highly recommend Emma to any organisation seeking to maximise the value of their MRP system."

"It is with great confidence that I recommend Emma Richards for her outstanding work and support throughout our ERP implementation. As our lead ERP professional, Emma was absolutely instrumental in the setup and rollout of our system.

Her in-depth knowledge of the 123 ERP system has been an invaluable asset – from configuration to troubleshooting. No matter how complex the query, Emma consistently provided clear, prompt and effective guidance.

Her attention to detail was excellent and invaluable throughout. I would not hesitate to work with Emma again or recommend her to any organisation embarking on an ERP journey."

"I first worked with Emma more than 10 years ago while implementing an MRP system for a small electronics manufacturer. Her ability to listen, understand requirements, and propose practical suggestions has always impressed me.

Since then we’ve collaborated at several other manufacturing sites - including some with large user groups - and she has consistently provided the same calm leadership.

Emma’s deep MRP/ERP expertise across multiple industries, coupled with her approachable style, will make her a valuable partner for any company engaging with her new consultancy practice."

"Having had many years experience with various ERP solutions and associated consultants it was refreshing to work with Emma who is not your typical 'ERP IT geek'; in many instances the consultant will only know their specific system, and how it works, but not the processes and structure behind it.

Coming from an extensive Operations/Manufacturing background, Emma fully understands the specific demands, detail and constraints within the complete supply chain, this means she can easily translate your process/requirements into an ERP procedure that can heavily influence cost and control.

Emma is very friendly and a natural communicator, she is both easy going and professional, this enables the relationship to be relaxed and opens up the opportunity for clear and decisive discussions to be had.

Her knowledge and broad experience help make it easy to ensure the system compliments your business, provides the right controls where required and ensures that all aspects become incredibly efficient.
Emma is my go to person for any ERP issues."